Below are direct examples from the hundreds of locations that have reviewed Professional HVAC/R Services, Inc.™’s work. These reviews are not altered in any way because we stand behind our work and strive to present our data honestly. At PRO, we require ourselves to give a five-question review sheet to help us improve internally and deliver for future clients. This feedback is crucial for us to clearly communicate with clients and satisfy all needs.

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Continuous improvement is important to us and we utilize these surveys for our own process improvement. 

Questions include:

  • How do you rate our communication before and during the scheduled task?
  • Were our employees courteous and conscientious while on your job site?
  • Were our employees helpful and concerned about the time and motion pertaining to work completed?
  • Were our employees’ actions disruptive to your operations?


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